UTI Clinic

MediADVICE pharmacists at participating pharmacies offer fast, confidential care for women with uncomplicated urinary tract infections (UTIs). Our UTI Clinic provides eligible women* aged 18-65 with expert advice, assessment, and treatment—all without the need to see a doctor.

Simply speak with one of our specially trained pharmacists, who can offer guidance and, if appropriate, provide treatment to help you feel better, faster.

This appointment is available only to women* aged 18 to 65 with an anatomical female urinary tract.

If you're a woman aged 18 to 65 and experiencing symptoms of a urinary tract infection (UTI), your pharmacist can provide a confidential in-store consultation. They’ll assess your symptoms and recommend appropriate treatment based on their evaluation.

During your consultation, the Pharmacist will assess your symptoms to determine if treatment can be provided.

In some cases, if your symptoms require further investigation by a GP or fall outside the pharmacy’s treatment guidelines, medication (including antibiotics) may not be supplied.

Visit your local MediADVICE pharmacy or call ahead to check if this service is available.

Book now

Eligibility for advice and treatment

Those eligible include women* aged 18 to 65 years with an anatomical female urinary tract who a community pharmacist assesses to be likely experiencing an uncomplicated UTI and are at low risk of complications.

Patients who are assessed by a pharmacist as being at risk of a complicated UTI, having health complications or displaying any symptoms of a serious infection should be referred to a GP or emergency department, as appropriate.

What is a urinary tract infection (UTI)?

If you’ve ever had a UTI, you’ll recognise the tell-tale signs — a constant, urgent need to urinate, often followed by a burning sensation when you do.

UTIs are one of the most common infections, affecting approximately 1 in 2 women at some point in their lives.1, 2

Urinary Tract Infections (UTIs) can occur anywhere along the urinary tract and are especially common in women, babies, and older adults.

They develop when bacteria or other microbes enter the urinary tract or bladder and begin to multiply, leading to a range of painful symptoms.

If left untreated, a UTI can spread to the kidneys and other parts of the body, so it’s important to recognise the signs and seek treatment as soon as possible.

Find out more about urinary tract infections

When should I see a GP?

There are instances where you will need to consult a GP:

  • under 18 years or over 65 years of age

  • For male UTIs - infections in the male urinary tract are considered more complex due to the longer urethra.

  • During pregnancy.

  • For chronic or recurring UTIs.

  • If your pharmacist identifies a more serious issue during your consultation.

How MediADVICE can help

At MediADVICE, we offer a range of products to help relieve the symptoms of urinary tract infections.

Our friendly pharmacists are available for in-store consultations to answer your questions, provide expert advice, and recommend suitable treatment options.

Book a UTI Clinic appointment or visit us in-store today to get the care you need,

*A note on language and gender
MediADVICE recognises that gender is not binary and that not everyone identifies with the terms male or female. However, when referring to urinary tract infection, a person's physical and anatomical structures are important to determine severity and treatment options. For this reason, we have used the terms women, men, female and male on this page.
Disclaimer
General advice only – this information should not replace the information provided to you by your health care professional. If symptoms are severe or persist, please speak to your health care professional. Information current as of date of publishing.
Resources
1https://www.betterhealth.vic.gov.au/health/conditionsandtreatments/urinary-tract-infections-uti
2https://www.healthline.com/health/urinary-tract-infection-adults
3https://www.womenshealth.gov/a-z-topics/urinary-tract-infections